HEALTH INSURANCE COVERAGE
HOLISTIQ & Health Insurances.
Explained.
Most HOLISTIQ therapists and doctors are covered by either your complementary or basic health insurances. This means that you first pay the invoices we send you. Then, you get reimbursed for all or part of our services. The percentage that will be reimbursed to you ultimately depends on your insurance policy.
Which HOLISTIQ services are covered by insurance?
Therapists, nutritionists, naturopaths, TCM, and coaches
Most of these are covered by many complementary (Zusatz-) insurance plans.
If you have good coverage, you’ll only pay a small part yourself.
Example: If a session costs CHF 163.– and your insurance covers 90%, you’ll be reimbursed CHF 146.70 — meaning you only pay CHF 16.30 out of pocket.
Not sure if you’re covered? We’ll help you check during your free discovery call.
Root-cause medical doctors
These consultations are fully covered by your basic insurance (Grundversicherung).
Life coaching
Currently not covered — these sessions must be paid fully by you.
How does payment and reimbursement work?
Paying for Holistiq and getting reimbursed by your insurance are two separate steps:
1. You pay us directly
You’ll receive an invoice for each session or in up to 5 installments if you book a full plan. Once you’ve booked a plan, you commit to paying for the full duration.
2. You get reimbursed by your insurance
We’ll send you the right receipt to submit to your insurance:
- Basic insurance: for online doctors.
- Complementary insurance: for therapists, TCM, coaches, and nutritionists.
Most insurers reimburse you within around 15 days.
| Insurance | Product | Coverage |
| AXA | Actif / Complet | 75% |
| ASSURA | Natura / Medna | CHF 50-130 per session |
| ATUPRI | Mivita / Reala / Intense | 50% |
| CSS | myFlex (Economy, Balance, Premium) | 75% |
| GROUPE MUTUEL | Alterna | 30%-90% |
| HELSANA | Sana / Completa / Completa Extra | 75%-100% |
| KPT | PULSE Top / Premium | 75% |
| SWICA | Completa Forte / Praeventa / Optima | 50%-80% |
| SANITAS | Vital Smart / Premium | 80% |
| SYMPANY | Plus / Premium with Natura | 80% |
| VISANA | Komplementär I–III | 90% |
FREQUENTLY ASKED QUESTIONS
Need assistance with your insurance choices?
Navigating the world of complementary insurance can be complex, but you’re not alone! Our expert team is ready to assist you in understanding your options and guiding you towards the best choices for your holistic health needs.
Don’t hesitate to reach out — we are here to help you make informed decisions with ease and confidence.